Shipping policy
Aurevella Shipping Policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.
Domestic Shipping (South Africa) We offer Standard and Express shipping across South Africa. Delivery times and rates will be displayed at checkout.
International Shipping We ship to a wide range of countries including the USA, UK, Australia, Canada, Germany, France, and more. International shipping rates and estimated delivery times are calculated at checkout. Please note that customs duties, taxes, or import fees may apply depending on your country and are the responsibility of the customer.
Order Tracking Once your order has been shipped, you will receive a confirmation with tracking details.
Delays Aurevella is not responsible for delays caused by courier services, customs processing, or circumstances beyond our control.
Questions? If you have any questions about your shipment, please contact us through our website and we'll be happy to assist.